1. If you call your management company at random times of the day during
    the week, do you get connected to a live person?

-- Select -- Almost Always Almost Never

2. When you send emails to your management company, how long does it
    take for them to respond to your questions or issue?

-- Select -- Same Day Next Day Several Days More than a week I don't get a response

3. When was the last time you saw recent photos of your property?
   

-- Select -- Last 30 days 1-6 months More than 6 months More than 1 year Never

4. Are you informed when maintenance is needed on your property or do you
    find out when the cost of the repair is deducted from your rent proceeds?

-- Select -- I am well informed Sometimes I am informed I am not informed

5. Is your property manager a licensed real estate agent or broker in the
    state of Idaho?

-- Select -- Yes No I don't know

6. Do you consistently receive your rent proceeds and statements before
    the 10th business day of the month?

-- Select -- Yes No

7. When your property is vacant, how long does it take to get it leased again?
   

-- Select -- 30 days or less 30-60 days More than 60 days

8. Is your property management company able to renew leases with
    good tenants or is your property constantly being turned over?

-- Select -- I am satisfied This could be better I am not statisfied

9. Are your monthly statements concise and easy to read?
   

-- Select -- Yes This could be better No

10. When was the last time you received a condition report for your property?
   

-- Select -- Recently More than 1 year ago Never